Returns & Exchanges

At The Parent Company, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all skincare and cosmetic products. If you are not completely satisfied with your purchase, we provide a seamless process for exchanges or full refunds to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the products in their original packaging, ensuring all lids are tightly sealed to prevent leakage during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.